Last updated: Jully 5, 2024
Novacap Management Inc. and its affiliates (“Novacap“) are committed to protecting the privacy and security of your personal information.
This privacy policy sets out how we collect, use and disclose your personal information on our website and on our social media. It also explains how you can exercise your privacy rights, including when you wish to access your information or that we rectify it.
When you provide us with personal information via our website or social media after reviewing this policy, you consent to our use and disclosure of that information in the manner described in this policy.
Please also refer to our Cookie Policy available on our website.
When does this policy not apply?
This policy does not apply to websites operated by third parties over whom we have no control. If you follow a link to a third party site, the privacy policy of that third party site will apply. We are not responsible for their privacy policies, procedures or practices. We encourage you to review these policies before submitting personal information to these third party sites.
How do we collect your personal information?
We collect your personal information
- automatically, when you visit our website
- when you enter information on our website or on our social media accounts
What information do we collect and why?
We may collect your personal information as described below. To provide or improve our products and services. For example, we may collect the following information:
Contact information
Which ones?
- Name
- Email address
Why?
- Communicate with you
Browsing information
Which ones?
- Connection address (IP)
- Information about your device
- Date, time and duration of your visits
- Pages viewed
- Browsing preferences and patterns
Why?
- Operate, maintain and improve features of our website or social media
- Understand and analyze your usage patterns and preferences
- Produce statistics to understand how you interact with our website
In general…
We may also collect and use your personal information to
- Meet our legal obligations
- Prevent cyber threats and fraud
- Respond to requests, warrants and orders from courts and other agencies
- Protect your rights and interests and ours
- Cooperate in legal proceedings or investigations
With whom do we share your personal information?
We may disclose your personal information to third parties or service providers. Before we share your personal information, we take reasonable steps to ensure that they agree to comply with all applicable laws.
Category of third party
Service providers and analytics partner
What they do
We use service providers to process personal information on our behalf.
Categories of service providers handling your personal information include the following:
- producing statistics on your use of our website or
- management of the website
We may also disclose your personal Information when required to do so by law, regulation, court order, subpoena, valid demand or search warrant, or in response to a government investigation or other lawful request.
Where do we store your personal information?
Our servers for the website are in the Global AWS Cloud. We may also host and process your personal information in Canada and in any country where we have facilities or engage third party service providers.
Your personal information may be transferred to countries/provinces/states other than your country/province/state of residence, which may have different privacy rules. It is subject to the laws of such jurisdiction and may be disclosed to the governments, courts or law enforcement or regulatory agencies of that country.
However, our practices with respect to your personal information are at all times governed by this Policy.
How long do we keep your personal information?
We will keep your personal information for as long as we need it for the purposes described in this Policy, to comply with our legal obligations, to resolve disputes or to enter into agreements with our partners.
How do we protect your personal information?
We use reasonable measures to protect your personal information as described below. However, no method of transmission over the Internet or electronic storage is absolutely secure. As a result, we cannot guarantee absolute security of your personal information that you transmit to us over the Internet.
Measures
We have put in place physical, administrative and technical safeguards to protect the confidentiality and security of the personal information we hold, including preventing unauthorized access.
We have a plan in the event of an incident involving personal information. It provides, amongst other things, that we will notify the authorities and affected individuals when we are required to do so.
Access limitation
Only authorized and qualified personnel who need to see your personal information in the course of their duties have access to it. In addition, employee accounts and server access are subject to our zero trust cybersecurity framework.
Disclaimer
If you have reasons to believe that your interaction with us is no longer secure (for example, if you believe that the information you have provided to us has been compromised), please contact us immediately at the address listed in the How to contact us? section.
What are your rights regarding personal information?
Depending on privacy laws applicable to you, you may have one or more rights as described below. To exercise your rights, you can write to our privacy officer at [email protected] (see the How to contact us? section). We may ask you for identification to ensure that it is you.
Access, deletion and rectification
You may access the personal information we hold about you and, where appropriate, request that we rectify it as permitted or required by law. You may also request the deletion of outdated or inappropriate information or provide written comments.
Consent withdrawal
You may also withdraw your consent to the use and disclosure of the personal information collected.
How to contact us?
Our Privacy Officer will respond to your requests for access or correction and handles complaints you may have about our personal information practices.
If you have any questions or comments about this policy or the protection of your personal information, please contact our Privacy Officer at [email protected]
Will we update this policy?
This policy is current as of the “last updated” date which appears at the top of this page.
We may modify this policy from time to time. When we make changes, they become immediately effective when made available to you on our website.